Mobile Virgin

One thing many people complain about is Virgin Mobile's use of a simple 6-10 digit number to validate ownership of the account. Unfortunately for people with common last names, and little creativity, Virgin Mobile's policy puts them at risk to various scams.

One such scam that I would like to see be prevented is peoples ability to find accounts with common last names and vkey's.

For example, a customer may call in and say that their last name is Smith, and their vkey is 111222. If the customer service rep finds an account matching the last name and vkey, they will give the cell phone number.

So, people will call in and give common last names and vkeys, and after a rep locates an account for them, they will hang up and call back in and act like they are the owner of the account. They will then cancel the account and transfer the balance from that account to an account that they own.

A friend of mine yesterday said that someone called in and did just that. He informed his supervisor that they were having him search common last names and vkeys and was told that they are doing nothing wrong (it's a well known scam).. The person was even blatent enough to give him the account that he was transfering these funds to and the account had a balance of $100+ and showed many, many balance transfers from canceled accounts.

So, unless you want to be scammed or give someone free money, choose a secure vKey with Virgin Mobile.

This information is only provided for warning customers of the danger of a weak vkey. If you use this information to commit fraud, you could face legal consequences.